Privacy Policy

Privacy Policy

Effective Date: 4th May 2025

Welcome to Harlaw Candles Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website harlawcandlesltd.com and make purchases from our store.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:
We may collect personal information that you provide to us when you:

• Make a purchase
• Sign up for our newsletter
• Contact us through forms, email or whatsapp

This information may include:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party payment processors)

Non-Personal Information:
We may also collect non-personal data, such as:

• Browser type
• IP address
• Device type
• Pages visited and time spent on our Site

2. How We Use Your Information

We use the information we collect to:

• Fulfill and manage orders
• Provide customer support
• Send order confirmations and updates
• Send marketing and promotional communications (you can opt out at any time)
• Improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers (e.g., payment processors, shipping carriers)
• Legal authorities, if required by law
• Business partners only with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can control the use of cookies through your browser settings.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing emails (unsubscribe link provided in emails)

6. Data Security

We take reasonable measures to protect your personal information, including encryption, secure servers, and access controls.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Harlaw Candles Ltd
Email: a.thorpe@harlawcandlesltd.com
Address: 67 Overton Crescent, East Calder, Edinburgh, EH53 0RJ